Faq

We’re at 2/16 Liverpool Street, Melbourne VIC 3000, in the heart of the CBD.

[CONFIRM] Carried over from prior signage: 7 days a week, 9:00am–6:00pm. Please confirm this is still accurate for the new practice before publishing.

We recommend booking ahead through HotDoc to minimise your wait, but please contact reception to check same-day availability.

[CONFIRM] Wheelchair access has not yet been documented for this location. Please confirm building access details before publishing.

We’re a mixed billing practice. Some services may be bulk billed; a gap fee applies to others depending on the consultation type and your eligibility.

Because fees vary by consultation type and Medicare eligibility, please contact reception for current pricing before your visit.

[CONFIRM] Telehealth availability has not yet been documented for this practice. Please confirm with reception before this answer is published.

Yes. Flu vaccination is available for adults and is recommended annually, particularly during the Australian flu season (typically April to October).

Yes. We provide HPV vaccination for eligible adolescents and young adults. Free catch-up doses may be available depending on your age under the National Immunisation Program — ask your GP to check your eligibility.

Yes. Our GPs offer travel health consultations and vaccinations based on your destination, itinerary, and health history.

Australian health authorities recommend seeing a doctor 6–12 weeks before departure, as some vaccines require multiple doses or time to become fully effective. If you’re travelling sooner than that, book anyway — a consult still adds meaningful protection even at short notice.

It depends on your destination, length of stay, and planned activities. Book a travel health consult and our GPs will advise on what’s recommended or required for your specific trip.

It’s a structured care plan your GP prepares if you have a chronic condition (ongoing for six months or more). It coordinates your care and can make you eligible for Medicare-subsidised allied health visits.

Eligible patients can access up to 5 Medicare-subsidised allied health visits per calendar year under a current GP care plan. Your GP will confirm your eligibility and how many apply to you.

[CONFIRM] We currently offer acupuncture on-site. The full allied health list (e.g. physiotherapy, podiatry, dietetics, psychology) is still being confirmed — this answer will be updated once finalised.

For Medicare-subsidised allied health visits under a chronic disease management plan, yes — your GP needs to assess and refer you first.

Yes, ultrasound is available at our Liverpool Street practice.

Yes, pathology collection is available on-site.

Generally yes — your GP will provide a referral as part of your consultation if imaging or blood tests are clinically indicated.

Yes, we provide WorkCover consultations and certificates for work-related injuries.

Yes, we provide consultations and documentation for traffic accident-related injuries and claims.

Bring your claim number (if you have one), employer or insurer details, and any prior medical documentation relating to your injury.

Yes, our GPs provide antenatal and postnatal care as part of our general practice services.

Your GP can provide shared care in coordination with your obstetrician or hospital, depending on your circumstances. Discuss your preferred care model at your first antenatal visit.

Our GPs perform a range of in-clinic minor procedures, including skin cancer checks and cryotherapy. Ask your GP whether your specific procedure is available on-site.

Yes, skin cancer checks are available as part of our general practice services.

Please contact reception directly to confirm current availability and practitioner details for cosmetic services.